Export Process

How We
Export

A transparent, end-to-end export process built on compliance, speed, and traceability — from farm to your international warehouse.

Step by Step

The Export Journey

Every shipment follows the same rigorous process to ensure quality, compliance, and on-time delivery.

01
Inquiry & Quotation
Send us your product requirements, target quantity, destination port, and packaging preference. Our export team responds within 24 hours with a detailed proforma quotation including price per unit, minimum order quantity, and estimated lead time.
Response within 24h Proforma Invoice
02
Sample & Quality Approval
Free samples are dispatched via international courier upon request. Each sample is accompanied by a lab analysis report covering moisture content, pesticide residue, microbial load, and relevant commodity-specific parameters.
Free samples Lab report included CoA available
03
Purchase Order & Contract
Upon sample approval, a formal Sales Contract is issued. We accept T/T (30% deposit, 70% before shipment), L/C at sight, or DP/DA for established buyers. All payment terms are negotiable based on order volume and buyer history.
T/T L/C at sight DP/DA Sales Contract
04
Processing & Packaging
Products are cleaned, sorted, graded, and packed to your specifications in our GMP-compliant processing facility in Balikpapan. Custom labelling, private label packaging, and certified organic processing are available on request.
Custom packaging Private label GMP facility
05
Export Clearance & Shipment
Our in-house logistics team handles all export documentation and customs clearance. Goods are shipped from Balikpapan Port under the agreed Incoterms. Tracking information and full documentation set are shared within 48 hours of vessel departure.
FOB / CIF / CFR / EXW Full docs set Tracking provided
Quality & Readiness

Quality Standards & Export Readiness

We are fully committed to delivering premium agricultural products through strict quality control and complete export documentation.

🛡️
Strict Quality Control (QC)
We implement rigorous quality checks at every stage, from harvesting to packaging, ensuring our commodities are safe and meet international market standards.
✓ Export Standard
⚙️
Standardized Processing
Our supply chain and processing facilities are managed professionally to ensure consistency, reliability, and hygiene for our global business partners.
✓ Reliable Supply Chain
🌿
Responsible Sourcing
We work closely with local farmers and plantations across East Kalimantan, promoting good agricultural practices to ensure sustainable and high-yield crops.
✓ Direct Sourcing
🍃
100% Natural Origin
Our agricultural commodities, including rice, palm oil, and tubers, are naturally grown and processed ethically without the use of prohibited or harmful substances.
✓ Pure & Natural
🔬
Phytosanitary Guarantee
We facilitate and provide Phytosanitary Certificates issued by the Indonesian Ministry of Agriculture for every required shipment, guaranteeing our products are free from pests and diseases.
✓ Provided Per Shipment
📜
Certificate of Origin (CoO)
We ensure smooth customs clearance for our buyers by providing official CoO documentation, confirming that our goods are 100% sourced and shipped from Indonesia.
✓ Provided Per Shipment
Logistics

Shipping & Documentation

Key shipping parameters and the full set of export documents we provide with every shipment.

Shipping Parameters
Origin Port Balikpapan, East Kalimantan
Incoterms EXW · FOB
Lead Time 30–45 days after payment
Shipping Method Air Freight · Sea Freight (LCL)
Payment Terms T/T (100% for trial, 50% Advance for bulk)
MOQ 100 kg (Trial/Sample Order)
Currency USD
Documents Provided
✓
Commercial Invoice & Packing List
Standard documentation detailing your order, quantity, and weight.
✓
Bill of Lading (B/L) / Airway Bill
Standard shipping proof provided by our freight forwarder.
✓
Phytosanitary Certificate
Issued by the Indonesian Ministry of Agriculture to ensure the product is pest-free.
✓
Certificate of Origin (CoO)
Standard document confirming the goods are originally sourced from Indonesia.
✓
Fumigation Certificate (If Applicable)
Provided if required by the destination country's customs or if using wooden packaging.
Common Questions

Frequently Asked Questions

We accept trial orders starting from 100 kg. For standard bulk orders, we usually ship 500 kg to 1 MT depending on the product.
Yes. The product sample is free, but the buyer must pay for the international courier shipping (e.g., DHL/FedEx) in advance.
We provide mandatory export documents: Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin (CoO), and Phytosanitary Certificate. Please note we currently do not hold additional facility certifications like ISO or HACCP.
We use standard local export packaging, such as PP woven bags, gunny sacks, or standard cartons, depending on the agricultural product.
We only accept Telegraphic Transfer (T/T) to our company bank account. For small/trial orders, we require 100% upfront. For bulk orders, 50% deposit to start production, and 50% balance before the goods are loaded.
Yes, we can ship globally as long as you handle the local customs clearance in your country. We will provide the standard Indonesian export documents needed.
Usually 30 to 45 days after we receive your payment. We need this time to source, sort the products, and arrange the export permits.
Ready to Start?

Let's Discuss Your Export Needs

Our export team is available to answer any questions and provide a custom quotation within 24 hours.

Send an Inquiry → View Products WhatsApp Us